10bd Terms & Conditions — Clear, Simple, and in English

These Terms & Conditions form a legal agreement between 10bd and its members. 10bd is an internationally licensed online gaming platform operating in Bangladesh and other countries.

By registering on 10bd, you confirm that you are at least 18 years of age, that you are of sound mind, and that you are using your own funds. Use of our services is prohibited if any of these conditions are not met.

1.1 Applicability

• These Terms & Conditions apply to all 10bd products and services.
• These terms apply to Sports Betting, Live Casino, slots, and bingo alike.
• Each promotion and bonus may have its own additional terms and conditions.
• Notification of any changes to the terms will be sent via email or site notice.

Providing accurate and genuine information during registration on 10bd is mandatory. 10bd reserves the right to close any account created with false or incorrect information at any time.

2.1 Registration Requirements

• You must be at least 18 years old to register.
• Each person is allowed to create one account only.
• Keeping your account password secure is solely your responsibility.
• Lending or transferring your account to another person is strictly prohibited.
• Report any suspicious login attempts to 10bd support immediately.

2.2 KYC Verification

KYC (Know Your Customer) verification is required before processing withdrawals or for transactions above a certain amount. This may require a copy of your national ID or passport along with proof of address.

Various mobile banking services and e-wallets are available for deposits on 10bd. Deposits are generally credited to your account instantly.

3.1 General Deposit Terms

• A minimum deposit amount applies and varies by payment method.
• Only use payment methods registered in your own name.
• Depositing using third-party funds is strictly prohibited.
• If a deposit fails, contact support within 24 hours.
• 10bd does not charge any processing fees, though your payment provider may apply their own charges.

3.2 Deposit Limits

As part of responsible gaming, 10bd allows players to set personal deposit limits. You can set daily, weekly, and monthly limits yourself. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period.

10bd is committed to paying out winnings quickly and reliably. The withdrawal process is fully transparent with no hidden deductions.

4.1 Withdrawal Terms

• KYC verification must be completed before any withdrawal can be processed.
• The payment method used for withdrawal must match the method used for the original deposit.
• A minimum withdrawal amount applies — see the Withdrawal page for details.
• Mobile banking and e-wallet transactions are typically completed within 10–30 minutes.
• Bank transfers may take between 30 minutes and 2 business days.
• Additional verification may be required for large withdrawal amounts.

10bd regularly offers a variety of bonuses and promotions. These bonuses are intended for fair use only — abuse will not be tolerated.

5.1 Wagering Requirements

• Each bonus comes with specific wagering requirements (a set number of bets).
• Bonuses cannot be withdrawn before wagering requirements are met.
• Wagering contribution rates may vary across different games.
• Bonuses that are not used before their expiry date will be forfeited.

5.2 Bonus Abuse

10bd closely monitors bonus abuse. Using multiple accounts to claim bonuses, collecting bonuses under a different identity via VPN, or attempting to withdraw while bypassing wagering requirements will result in permanent account closure and full forfeiture of funds.

All bets and games on 10bd are conducted in accordance with international standards. Every game outcome is determined by a certified RNG (Random Number Generator).

• Once a bet is confirmed, it cannot be cancelled (except in specific circumstances).
• If a game is interrupted due to a technical error, the bet may be voided or the game restarted.
• In Sports Betting, if any match is cancelled, the stake will be refunded.
• 10bd reserves the right to void bets placed in suspicious betting patterns.
• In live betting, bets placed late due to web latency may be voided.

10bd places player wellbeing and safety above everything else. We believe gaming is for entertainment — not addiction.

• Self-Exclusion: You can close your account yourself for any period from 24 hours to permanently.
• Cooling-Off Period: You can take a break from gaming for a set period of time.
• Reality Check: You will receive periodic reminders showing how long your current session has lasted.
• Deposit Limit: Set your own budget controls.
• Information on professional support is always available on the site.

10bd respects your personal information and is committed to keeping it secure. All data is protected with 256-bit SSL encryption.

• Your personal information is never sold to third parties.
• Your data is used solely for service improvement and legal compliance.
• You may request correction or deletion of your personal information.

For more details, visit our Privacy Policy Read.

The activities listed below are strictly prohibited on 10bd. Violating these rules will result in account closure and full forfeiture of all balances.

• Creating or operating multiple accounts.
• Bonus washing or any form of bonus abuse.
• Automated betting using software or bots.
• Match-fixing or betting using insider information.
• Money laundering or processing of illegal funds.
• Depositing using third-party funds.
• Accessing the platform from a restricted region using a VPN or proxy.
• Deliberately exploiting any technical error on the platform.

10bd may suspend or permanently close accounts for the following reasons:

• Participating in prohibited activities.
• Registering with false information.
• KYC verification has not been completed.
• If suspicious financial activity is detected.
• At the player's own request (self-exclusion).

If an account is closed for legitimate reasons, the verified real-money balance will be refunded. However, if closure is due to misconduct, all deposited funds may be forfeited.

If a dispute arises between 10bd and a member, please contact the support team first. Most issues are resolved through support within 24–48 hours.

• Contact our support team first via live chat or email.
• If the issue remains unresolved, please submit a formal complaint form.
• 10bd will respond in writing within 7 business days.
• You may appeal the final decision to an independent arbitration authority.

10bd may update these Terms & Conditions at any time. Members will be notified of significant changes in advance via email or through the site.

If you continue using the service after updated terms are published, you will be considered to have accepted them. If you object to the new terms, you may request to close your account.